About the SPARA Project

The SPARA Project is an open, public framework designed to help organisations align their services, operations, and governance models to deliver measurable performance and value. It provides a structured, flexible approach to service performance improvement through five interrelated levers: Strategy, People, Architecture, Results, and Alignment.

Originally developed by Dylan Swart, a seasoned IT service transformation leader, SPARA was created to fill the gap between theory-heavy best practices and practical, outcome-driven delivery.

We believe that service excellence is not accidental — it is designed, governed, and evolved through intentional performance alignment.

🎯 Our Mission

To democratise service performance improvement by providing a modern, adaptable, and openly accessible framework that empowers organisations of any size to achieve alignment between strategy, operations, and outcomes.

👥 Leadership

The SPARA Project is led by its Chief Architect, Dylan Swart, and supported by a growing community of practitioners, academics, and partners who believe in the value of open, purpose-built frameworks.

📌 What We Offer

A free, open-use framework that provides the foundation for structured service improvement
A shared vocabulary and visual model to align stakeholders, teams, and value streams
Practical tools, templates, and assessments to put theory into action
A growing ecosystem of professionals, educators, and consultants

🧭 The Road Ahead

We are currently:

Offering free public access to the SPARA Framework under a Creative Commons license
Engaging with universities and public sector institutions to embed SPARA into academic learning
Developing a certification path and companion toolkits for professional and commercial use
Preparing for the formation of The SPARA Institute, a formal body to govern future development, certification, and training